Cancellation Policy:

As we are a very small business a late cancellation can result in an empty villa which has a significant impact on our livelihood. Therefore we do have a longer cancelation policy than larger hotels and accommodation offerings. We appreciate your understanding of the following cancellation policy:

Off-Peak: Free cancellation must be notified more than 14 days of reservation date, within this time the booking is non-refundable.

Peak: 30 days cancellation notice is required during peak periods including School & Public Holidays, Long Weekends and Special Events.

Cancellations must be received according to these terms.

• A reception area with intercom provides direct connection to the duty manager. Ian White proprietor lives on site at the main house on the farm. The Manager Tanya White is available on 0417434400.

• Check-in times advised are from 2-6pm. A late check-in is available by arrangement. Also on request an early check-in may be available.

• Check out time is 10am. A late check out fee will be charged failing to vacate on time. Late checkout can be arranged at an extra $50 per hour until noon subject to availability.
 
• The number of guests staying in the villa should correlate to the number on your booking. We are specifically designed for couples accommodation, each villa has a luxurious king bed.
 
• Children under 2 years of age are free of charge. A cot is available on request at no charge. Please ensure children do not disturb guests in neighbouring villas.
 
• Accommodation charges are to be paid in full at the time of booking.
 
• Specific villas are not guaranteed however we endeavour to grant requests.
 
• Guests authorise Anchors Port Campbell to charge all amounts agreed upon to their credit card. Your credit card will act as our property bond to cover damage, beyond ordinary wear and tear to the villa, or in the event that contents of the room are missing.
 
• Sorry, but pets are not allowed.
 
• No smoking inside the villa, ashtrays are provided on the deck.
 
• Guests are required to leave the property in a clean, neat and tidy condition. Additional cleaning fees of $90 per hour will be incurred should the villa be left in an unacceptable condition.
 
• Allocated car parking is provided behind each villa.

 

LENGTH OF STAY REQUIREMENTS

  • A minimum 2-night stay is required mid-week and weekends.
  • A minimum 3-night stay applies on all long weekends, and during VIC school holiday periods.
  • A minimum 4-night stay applies to Easter and Melbourne Cup long weekend.
  • A minimum 7-night stay applies over Christmas/New Year until mid-January.
 
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